Mission Imagination Request
Cancellation Policy If you need to make a change to your reservation, please note that we require all reservation changes and/or cancellations to be submitted in writing to Kate Wilford at firstname.lastname@example.org or faxed to 815.356.9310, Attn: Kate Wilford. If you make a change or cancellation less than 45 days out from the performance date: • Cancellation of your entire reservation will result in a charge of 70% of the reservation fees. Cancellation of your entire reservation within 4 months of the performance, will result in a charge of 50% of the total fee. • A decrease by more than 20 seats will result in being billed for 50% of the decrease. • If school is cancelled by your district due to weather, contact Raue Center immediately and we will try to reschedule you for another performance within the current school year, if space is available. Unless the performer is unable to make it to the theatre, the show will always go on. In the event none of these options are available, the cancellation change in the reservation policy shall apply as written.