Terms & Conditions

Terms & Conditions

Facility Fee

A $5.00 per order, non-refundable facility fee is included on all touring show ticket orders. A $2.00 per order, non-refundable facility fee will be included on all community show ticket orders. This fee helps with the restoration and maintenance of the Raue Center facility and equipment.

Shipping & Handling Fee

All tickets mailed will be subject to a $1.00 shipping and handling fee.

Refunds

We are unable to offer refunds on tickets unless a performance is cancelled. Programs, dates and times are subject to change. All ticket sales are final. No refunds will be offered on previously purchased tickets if a promotional price is offered at a later date. Handling fees or service fees are not refundable.

Ticket Exchange

Tickets may be exchanged for another Raue Center event within the season year. Simply present your tickets to the Raue Center Box Office at least one business day before your purchased performance and select the new performance you would like to attend. If the new performance has a higher ticket price, the purchaser is responsible for the difference; if the new performance has a lower ticket price the difference is non-refundable. There is a service charge of $5.00 for each ticket exchanged. If you prefer, you may also exchange your tickets for a tax-deductible contribution to Raue Center’s Under the Stars Annual Campaign or for a credit voucher to be used later in the current season. Ticket exchanges will not be allowed after an event has occurred.

Tax Deductible Ticket Donations

If you are unable to use a ticket, please consider returning it to Raue Center as a tax-deductible donation. Tickets must be returned to the Raue Center Box Office at least one hour prior to the performance.

Lost Tickets

There is a $2 per ticket service charge for reprinting lost tickets.

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2007–2008 Premiere Season Sponsors
Country Inn and Suites Square D Singleton Management Centegra Health System Home State Bank Interventional Patient Hygiene by Sage Products Northwest Herald Local News and Video for McHenry County, Illinois Schaumburg Audi Official Car of the Raue Center for the Arts Kendall Jackson Official Wine of the Raue Center for the Arts
Home State Bank
Centegra Health System
Sage Products, Inc.
Kendall-Jackson
Singleton Management
The Northwest Herald
Square D, a brand of Schneider Electric